The Independence Service

Available Help

What does it do?

The Independence Service is designed to offer advice and assistance to help you stay living independently, and to provide help as and when you need it. It gives you a named member of staff who you can contact on their direct phone number with any enquiries.


Your Independence Advisor can help you with reporting repairs, caretaking, dealing with rent, benefit issues, or any letters or forms you may need help with. Your advisor can tell you about other services that you may be interested in or could benefit from.

Your Independence Advisor will check in with you on a weekly basis to see if you need any help and you can contact them directly if you have an enquiry giving you peace of mind. There is no need to go through the call centre.

Your Independence Advisor will be based near to where you live and in some instances there is an office on site where you will be able to call in. Your advisor will also be able to tell you about local events and activities.

How do I find out more?

This service is charged at £9.33 per week and this cost may be covered by Housing Benefit depending on your personal circumstances. If you would like to find out more, please complete the expression of interest form provided below and click submit. One of our Independence Advisors will contact you at a time that is convenient to you. Alternatively, please contact us on 0161 393 5488 and ask for The Independence Service.

Please include your postcode
Please only select any time of the day between 9 AM to 6PM
If you require additional information or wish to give feedback use this text field