Littlemoor



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Welcome to Littlemoor


Do you live in the area? Thinking of moving here?

This neighbourhood plan will provide you with all the info you need, from the number of homes we own in the area and what our current customers think about living here, to investment works and support we are providing.

We love our homes and neighbourhoods and we are passionate about making a difference and working together to build vibrant and safe communities where you love to live too.

We work closely with customers and listen to your feedback so we can put in place action plans to address any key issues and make Littlemoor a great place to live.


Meet the Littlemoor Neighbourhood Team

Fcho 190421 238LOWRES

Name - Ben Collier, Neighbourhood Coordinator

Area covered - Littlemoor

You can contact Ben on Ben.Collier@fcho.co.uk or 0161 393 5499.

Name - Lee Holden, Neighbourhood Manager

Area covered - Littlemoor

You can contact Lee on Lee.Holden@fcho.co.uk or 0161 393 5469.

  • Help with tenancies – signing up, maintaining a tenancy, name changes, extra people moving in
  • Support customer in their homes – make sure our homes are in great condition and suitable for our customers and their families, carry out property checks, help with domestic violence or abuse, antisocial behaviour and safeguarding
  • Our neighbourhoods – make sure our areas are kept clean and tidy- dealing with fly tipping, untidy gardens, abandoned cars

More information on our Neighbourhood Team.

 

Community Legal team

Community Legal Team – We want our tenants and communities to be proud of the area you live in. We're here to provide information, advice and support to you if you have any questions about antisocial behaviour and social housing fraud.

 

Income Collection Officers

Income Support Team – We're here to help and support you if you’re in financial difficulties or you’re struggling to pay your rent. The Rent team collects helps to pay for all the great work happening in our neighbourhoods including investment works, grounds maintenance and repairs.

 

Community Impact Team

Community Impact Team – We’re not just about homes. Our CIT can help with other personal or family circumstances you may need support with from finding a job or accessing training or volunteering, affordable food, welfare advice or help and advice on how to live independently.

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Our Littlemoor neighbourhood

What our customers say about living in Littlemoor

  • Our client testimonials, speech icon Nothing to improve.
  • Our client testimonials, speech icon Strangers, drugs, used to know who everyone but not now.
  • Our client testimonials, speech icon Better parking spaces. It is the main reason for conflict between neighbours.
  • Our client testimonials, speech icon Very good area.

What our customers from the local area think

36%

36% feel we listen to their views and act on them

68%

68% say we are easy to deal with

63%

63% trust us as their housing provider

60%

60% are happy we take Health and Safety seriously

59%

59% happy overall with the quality of their home

60%

60% feel safe in the area

56%

56% know who their Neighbourhood Coordinator is

60%

60% of our customers are happy with the value for money of their home

23

23 reports of antisocial behaviour in the area

8

8 complaints received from customers in the area

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You said, we will

Action plans: we asked our customers in the local area and they said...

We will:

Ensure that monthly walkabouts are carried out with PCSOs and GMP in the areas of concern as customers have told us there are issues with youths in blocks.

Start a joint approach with Oldham Council, GMP and our Community Legal Team to work with customers and residents to try and identify the youths involved and take any necessary actions. We will complete quarterly newsletters to customers advising them of any action that has been taken and encourage customers to keep in touch with your Neighbourhood Coordinator.

Work with our Assets Team to help to tackle people gaining entry into some of the blocks on Littlemoor Lane, Longfield Crescent and Equitable Street. We will discuss extra measures in these blocks and will keep customers up to date with these actions.

We will:

Carry out extra visits and discuss with customers ways to replicate the community spirit across all areas of Littlemoor.

We will:

Pass all information onto GMP and work with PCSOs to ensure that the correct action is taken.  Any customer who is involved in these activities will receive support from external agencies and any appropriate action will be taken against those customers.

We will:

Ensure that monthly walkabouts are carried out with PCSOs and GMP in the areas of concern.

Start a joint approach with Oldham Council, GMP and our Community Legal Team to work with customers and residents to tackle the issues that you have raised.

Keep customers up to date with the activities being undertaken.

We will:

Ensure that we respond to any contact from customers within 24 hours.

Take action and provide support including signposting to other teams and agencies.

Ensure feedback is given to all concerns raised.

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Our homes in Littlemoor

  • House types
    • 216 one bedroom flats
    • 88 two bedroom flats
    • 68 two bedroom houses
    • 40 three bedroom houses
    • 129 other types of houses
  • 86 households without children
  • 111 households with children
  • 313 households with single occupancy
  • 28 households other
  • 183 homes have had new fire doors installed
  • 93 customers supported by adapting their homes
  • Top 3 repairs carried out:
    • Plumbing
    • Joinery
    • Electrical
  • 8 (1% of homes) reported issues with pests to us
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Supporting our customers in Littlemoor

Facts and figures

10

10 people from the area supported into work

9

9 people from the area helped by our employment team

11

11 people from the area who we have helped stay in work

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Getting involved in what's going on in Littlemoor

We know that living in a great community can make an area a great place to live.

We want to make sure that you have a stake in the place where you live which is why we are encouraging you have your say on your area. Get involved, make a difference, and help shape what matters to you.

From neighbourhood clean ups and drop in sessions, to block champions and customer voice panels. However you want to get involved we have lots of events going on.

Join your Neighbourhood Coordinator for a walkabout where you can discuss any concerns or issues you may have with your home or area:

Littlemoor – 2nd Wednesday of the month – 10am - 12 noon

Daisy Hill and Rose Hill – 1st Tuesday of the month 10 - 11am