We’re supporting Big Energy Saving Week 2022

We’re getting behind Big Energy Saving Week 2022! We’ll be sharing information and advice to help you manage your energy bills this winter, benefit from more money in your pocket and cut your carbon footprint too.

Kelly Webb, our Operations Director for Customer Services said:

“Rising energy costs, combined with the effects of the pandemic, increasing food prices and other recent changes have all impacted on our customers’ finances. So helping you to save energy and money is more important than ever.

“Our teams can provide you with a range of support so if you need advice or assistance, do get in touch with us.”

Call our specialist teams on 0161 393 7117 or email servicecentre@fcho.co.uk.

Ways we can support you to save energy and manage energy bills this winter

• Accessing the government's Warm Home Discount Scheme

Our Community Impact team can help you find out if you’re eligible for £140 off your energy bill for winter 2021 to 2022 under the government’s Warm Home Discount Scheme and any other help available.

• Switching energy supplier

Our Community Impact team is on hand to help you find energy tariffs that are appropriate for your needs and help keep your bills down.

• Knowing what to do if your energy supplier goes bust 

Our Community Impact team can support you with advice and information on what to do if your energy supplier goes out of business.

• Energy Guides

The newly launched energy guides on our website have been designed to help you understand your energy bills better, get to grips with meter readings, know how the heating at your home works and get tips to save energy. Check them out!

Get involved in Big Energy Saving Week

All week we’ll be sharing updates on our website and social media accounts: Facebook, Twitter and Instagram so join the conversation.